Privacy Policy

1. Introduction and Summary

At The Verity Solace Therapy, led by Lori Husband, we believe honesty about your data builds trust. This Privacy Policy explains:

  • What personal information we collect

  • Why we collect it

  • How we keep it safe

  • How you can access, correct, or delete it

By using our website or booking services, you agree to this policy. If you have any questions, email us at connect@veritysolacetherapy.com.

2. What Personal Information We Collect & When

We gather only the data we need to:

  1. Deliver services you’ve requested (e.g., therapy sessions, resources).

  2. Send updates or newsletters you’ve opted into.

  3. Analyze & improve our website experience and marketing (e.g., retargeting ads).

How we collect information:

  • When you contact us:

    • Submitting questions or comments via our contact form

    • Booking sessions or signing up for our newsletter

    • Purchasing or paying for services

  • When we contact you:

    • Confirming and delivering the services you’ve requested

    • Requesting feedback after sessions

    • Sharing news, updates, and offers via email (with your consent)

  • Through third-party tools:

    • Payment processors, email platforms, web hosts

    • Analytics and advertising services (e.g., Google Analytics, Facebook Pixel)

    • For EU residents: data may transfer across borders under compliant safeguards

3. Your Privacy Controls

We use cookies and third-party widgets/plugins to make our site functional and to understand visitor behavior. You can:

  • Manage cookies in your browser settings (block, delete, or warn).

  • Opt out of email marketing at any time by clicking “unsubscribe” or emailing connect@veritysolacetherapy.com.

We currently integrate with:

  • Facebook Pixel

  • Squarespace (our website platform)

  • Flodesk (email newsletters)

  • ThriveCart (payment processing)

  • Mighty Networks (community features)

Each of these services has its own privacy notice—please review them directly if you’re curious about their data practices.

4. Keeping Your Information Secure

We partner with reputable third-party providers who employ industry-standard security measures (encryption, regular audits, access controls) to protect your data.

5. Your Rights Over Your Information

You own your personal data. You may:

  • Withdraw consent for marketing and profiling.

  • Request a copy of all information we hold about you.

  • Ask us to delete your data or stop using it.

  • Correct any inaccuracies in your information.

  • Object to our use of your data for direct marketing or analytics.

  • File a complaint with applicable regulatory authorities.

We respond to all valid requests within 30 days.

6. Compliance & Updates

We strive to comply with global privacy laws (e.g., GDPR). We retain your information only as long as necessary to fulfill the purposes described here or as legally required.

If we make material changes that reduce your rights, we’ll notify you via the email address you provided.

Data Protection Officer: Lori Husband
Last Updated: April 2025